Last Updated: 25th May, 2022
What we do to Information Collected?
GladeFinance will collect the following information about you:
Contact or Account Information: To use any of our services, you will need to create an account. When an account is created, we’ll collect certain PII that can identify you, such as your name, location, email address, phone number, and company information (the list is not exhaustive), for example, login verification. If you provide us with your phone number, you agree to receive text messages to that number from us. We may use your contact information to send you information about our Services, to market to you, to help prevent spam, and fraud. We could also collect other information about you that is not PII, such as Usage Data (as defined below), which will only be used as described herein.
Support Information: If you email us to provide feedback or contact us for support, we may keep your message, name and email address, contact information, and any other content included in the support request or feedback in order to respond to your request or to improve our services.
Use of Our Services: We automatically record certain information about how our Services are used (“Usage Data”).
Usage Data may include a User’s Internet Protocol (IP) address, browser type, operating system, frequency with which our Services are used by a User, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, or Cookie information. We use Usage Data to administer the Services and we analyze (and could engage third parties, who are under an obligation of confidentiality, to analyze) Usage Data to improve, customize, and enhance our Services by expanding their features and functionality and tailoring them to our Users’ needs and preferences.
Location Information: We may receive information about your location. This occurs when you use our Services and you enable location services. We may also determine location by using other data from your device, such as precise location information from GPS, information about wireless networks or cell towers near your mobile device, or your IP address. We will only use location information to improve and personalize our Services for you. If you do not want us to collect location information, you can always disable that feature on your mobile device.
We won't share/disclose any PII that we have collected from or regarding you except in the limited circumstances described here. User Consent or Direction: We may share or disclose your information at your direction, such as when you direct us to share your feedback with a business.
If you are a user located in the European Union (EU), depending on whether you are a visitor or a registered user, we will offer you certain choices regarding the collection, use, and sharing of your PII.
Visitors and Direct Users: If you are a visitor or a registered user, you have specific rights over the PII that Glade controls, which you can exercise in specific circumstances, such as:
Access: to know whether we process PII about you, to access that PII and find out how we use it and who we share it with;
Portability: to receive a subset of the PII we collect from you in a structured, commonly used, and machine-readable format and to request that we transfer such PII to another party;
Correction: to require us to correct PII about you that is inaccurate or incomplete;
Erasure: to request that we erase PII we hold about you in certain circumstances. Note that in cases where we grant your request for deletion, copies of erased PII could remain in archived/backup copies for our records, as we are not always able to delete information from those locations;
Restriction: to require us to stop processing the PII we hold about you other than for storage purposes in certain circumstances; and
Objection: to object to our processing of PII about you, and we will consider your request. You can confidentially contact Glade at firstname.lastname@example.org . If you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have). We will respond to your request as soon as we reasonably can and attempt to respond to all requests within 30 days of verifying your identity.
You must be at least 18 years of age to use any of our services. Our services are not directed at individuals under 18, and we do not knowingly collect PII from individuals under 18. If we learn that we have collected the PII of an individual under 18, we will take steps to delete such information from our files.
Changes to this Policy
Suite 206 Middletown,
19709, New Castle,
Further, for accounts located in countries in Africa, our address is:
Gladepay Technology Limited.
Plot 5, 91b, Adeniyi
Ikeja, Lagos, Nigeria